How to allow ping?
Accepted Answer
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Hi, please be advised that we have a new WithSecure Business Community here now - https://community.withsecure.com/
Can you try the below steps and let me know if it works?
- Log in into the Elements Portal
- Select Profiles and choose Computer Protection for Windows
- Select the profile you want to edit
- Go to Firewall
- Scroll to Select profile to edit: -section
- Select the firewall profile you want to edit from the drop down menu
- Scroll to Firewall rules to F-Secure profile:..... -section
- Click Add rule
- Enter a name and description for the rule e.g. ICMP messages - Ping
- Action and direction : Allow & In
- Protocol: ICMP
- Press Save and Publish
- Go to Devices and select the computer you want to assign the profile to
- Select Assign profile.
Note: The default profiles are also editable, but from easier maintenance point of view, it's usually better to create your own rules.
Note 2: In order to make more restricted rule, you can type 8:* in the rule's ICMP types and codes -field. That way only the necessary Echo Request ICMP type will be active in the firewall rule.
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Answers
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Hi, added the rule, no change.
The log still says, the problem is in outgoing traffic.
2022-06-28 10:51:01.519 [2f60.0abc] I: Type: FWPM_NET_EVENT_TYPE_CLASSIFY_DROP. Dropped by filter: Shielded Main Rule, Shielded Main Rule. Dropped by layer: ALE-vastaanoton/-hyväksymisen v4-kerros. Direction: outbound. Local port: 8. IPv4 local address: 10.11.23.1. IPv4 remote address: 10.11.22.36. Protocol: ICMP(1). Application: System. User SID: S-1-5-18.
I've added a topic on withsecure forum yesterday, but no reply yet.
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