F-Secure hangs up Mac after sleep mode
If computer goes to power saving mode and I hit a key to reactivate it, the computer completely hangs in the password login window. I can't type, mouse is not moving, trackpad not responding. Only option is to reboot.
The Mac affected have the F-Secure Computer Protection Version 21.2 (38681) and Big Sur 11.4
I have the same problem with 2 other Macs with MacOS 15.7 and Big Sur 11.4 with F-Secure 17.10 (36471).
Could you help?
Thank's and best regards!
Jamesch Posts: 357 Moderator
We suggest updating to macOS 11.5 . There is a networking issue resolved there (one of the results of that issue introduced in 11.4 was incompatibility with GlobalProtect).
If this will not help — please submit a support case with fsdiag, even after reboot it might contain logs that can help.1 1Like