Power supply replacement
I have the product a couple of years now and am quite happy with the service it provides. The issue, is that the plug adapter is flaky and sparks at times, which is of course a safety issue. As we live in Ireland, can you recommend a replacement with the correct plug, not with a clip-in adapter please?
Amirul Posts: 164 F-Secure Employee
Thank you for reaching out to F-Secure Community.
As for your concern, you may purchase any power plug adapter that is compatible in your country as long as the power plug have the requirement below:
Power : DC: 12V 2A, AC: 110-240V, 50/60Hz 0.8A max
You may also read on the link below regarding the F-Secure Sense Router Compliance Information
Alternatively, you can also reach to our Support and you may ask for the replacement for the power adapter.4 4Like