Where can I see collected Bitlocker keys in PSB ?

Hello, I can enable key collect in profiles but cannot find where to consult it.


Best Answers

  • jameschjamesch Posts: 243 Moderator
    edited May 24 Accepted Answer


    For current PSB release, you can find the Bitlocker recovery key under Devices page on each device separately.

    You need to click on the respective device. Under the device status, scroll to the bottom and look into Security Parameters > Bitlocker recovery key.

    In case you did enable the functionality Collect bitlockers recovery keys and published the profile to end hosts, yet the information is not visible on the device status page, please trigger the device to Send full status update to force the devices to report back the BitLocker keys to the PSB Portal.

  • jameschjamesch Posts: 243 Moderator
    Accepted Answer

    Hi, I reuploaded the image again. Are you able to see now ?


  • WatchaWatcha Posts: 3 New Member

    Thanks a lot, got it !

    BTW I cannot see the image you have added, here is the error (my email address was replaced):

    Request Id: 11e2b302-838a-4404-bbfa-51c3ebec9400

    Correlation Id: e59e04e7-258d-4a58-9587-3944fd50d8c6

    Timestamp: 2021-05-21T08:29:21Z

    Message: AADSTS90072: User account '[email protected]' from identity provider 'live.com' does not exist in tenant 'F-Secure Corporation' and cannot access the application <https:>//f-secure.my.salesforce.com'(Salesforce) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account

  • WatchaWatcha Posts: 3 New Member


    Yes that's fine.

    Thanks again!

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