PSB portal shows old data on some clients, how to force update the data?
Some Server Protection Premium clients are shown as "critical" because portal shows that client has "very old" malware definitions. When I check the server, everything is up to date and fine. But that data is not refreshed in PSB portal.
In PSB portal some computer protection clients are shown to have version 20.1 but in reality version is 20.4. And typically these are in "critical" category because the correct malware definition version info is old. So there is some old data. Who can I force Portal to update its data? "Send full status update" does not work in this case.