macOS 11.3 battery preferences inaccessible

eetu_neetu_n Posts: 1 New Member

Hi,

F-Secure Computer Protection 17.10 interferes with something in the battery settings on macOS 11.3, causing all the options to be greyed out. Apple support suggests uninstalling F-Secure. Is there a plan to fix this on your end?


Answers

  • MonikaLMonikaL Posts: 158 Moderator

    Hi,

    Thank you for bringing this to our attention. I am checking on this internally, and will let you know as soon as I have an update.

  • MonikaLMonikaL Posts: 158 Moderator
    edited May 17

    Hi,

    We would require the diagnostic information from the affected machine to check the scenario. Please provide this information to support, and we will investigate further.

    Please open a support case here:


    Could you please also share a link to the post on the apple forums where you asked about this issue?

    Best regards,

    Monika

Sign In or Register to comment.