Xerox B205 printer cannot be connected to Sense router Wifi 2,4Ghz channel

LorpoKokko
LorpoKokko Posts: 1 New Member
edited August 2020 in F-Secure Sense

Is there some technical limitation why Xerox B205 multipurpose printer cannot be connected to Sense Wifi 2,4Ghz channel?

It just keeps giving this error...and Wifi pw is correct, router and printer is restarted etc...

XeroxB205 issue.jpg


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Answers

  • Jaims
    Jaims Posts: 846 Former F-Secure Employee

    Hi @LorpoKokko

    For this kind of issue, you could try to perform the following troubleshooting steps first;

    Change the current SENSE WiFi password to something which is more simple and check if it is actually caused by the combination of the existing password characters. Just try simple password like "P@ssw0rd" or etc.

    Reboot the printer and SENSE router and check if that helps. Try to connect to 5GHz to see if the situation is improved after that.

    Is any other device in having the same issue or is it just about this exact printer?

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