Key No Longer Syncs Passwords Across Devices
kbbjr
Posts: 2
in F-Secure KEY
I've had to recover my gmail account twice now because this application can't keep passwords synced. And yes, I tried the 'Sync now' option off of Help, About
This application used to be great...now it sucks.
That is all...
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Best Answer
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Sethu
Posts: 636 Moderator
Hi @kbbjr
May I ask you to try these following steps and check again?
- Disable WLAN and try to sync via 4G network.
- Check that there is no other Anti-Virus software installed
- See if you have a VPN service ON, please disable it to see if that works
You can also refer this KB article.
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Answers
Hi @kbbjr
Are you using the F-Secure KEY on your smartphone or desktop machine?
F-Secure KEY has now replaced by ID protection. You can refer this KB article to know more how to switch to F-Secure ID protection.
Downloading and installing ID protection on a laptop is how I found the problem. That box and others still have the problem.
I have Key on laptops and phones.