Forum language: EN | FI
O meu aplicativo deixou de funcionar após actualização.
Qual a alternativa se não funcionar como e onde posso tirar a informação que estava no aplicativo
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I have this app installed and recently I lost all my passwords due to an update for ther version 18.104.22.168.
As for now I cannot access the data entered in the app and I what to get it back. How can I do this?
(I have an android operating system)
I have this application installed F-secure KEY (Android) and recently lost all my passwords due to an update to version 22.214.171.124.
For now I can't access the data entered in the application and I know how to recover it. How can I do this?
(I have an Android operating system)
I need help
Do you have F-Secure KEY premium installed on other devices? if yes, you can sync all passwords through other device.
Please have a look at this KB article in where you can see the steps for sync between devices.
If you are using the F-Secure KEY free version and has already backed up the passwords, you can refer this KB article to know how to restore the date. Note: you should remember the master password when you import the date into F-Secure KEY.