ANDROID

LmouraLmoura Posts: 4
in F-Secure KEY

O meu aplicativo deixou de funcionar após actualização.

Versão 4.9.8.2

Qual a alternativa se não funcionar como e onde posso tirar a informação que estava no aplicativo

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Answers

  • SethuSethu Posts: 716 Moderator

    Hi,

    We F-Secure Community currently supports English and Finish. Please write your query any of these two language.

    Lmoura
    1Like
  • LmouraLmoura Posts: 4

    I have this app installed and recently I lost all my passwords due to an update for ther version 4.9.8.2.

    As for now I cannot access the data entered in the app and I what to get it back. How can I do this?

    (I have an android operating system)

    Like
  • LmouraLmoura Posts: 4


    I have this application installed F-secure KEY (Android) and recently lost all my passwords due to an update to version 4.9.8.2.


    For now I can't access the data entered in the application and I know how to recover it. How can I do this?


    (I have an Android operating system)

    Like
  • LmouraLmoura Posts: 4


    I need help

    I have this application installed F-secure KEY (Android) and recently lost all my passwords due to an update to version 4.9.8.2.


    For now I can't access the data entered in the application and I know how to recover it. How can I do this?


    (I have an Android operating system)

    Like
  • SethuSethu Posts: 716 Moderator

    Hi @Lmoura

    Do you have F-Secure KEY premium installed on other devices? if yes, you can sync all passwords through other device.

    Please have a look at this KB article in where you can see the steps for sync between devices.

    If you are using the F-Secure KEY free version and has already backed up the passwords, you can refer this KB article to know how to restore the date. Note: you should remember the master password when you import the date into F-Secure KEY.

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