Incompatible software detected

Hello,
I have just migrated to a new mac using migration assistant and F-secure AV showed the warning that it could not connect to security cloud.
To attempt to clear this error I uninstalled and reinstalled F-Secure AV.
Uninstallation worked fine, but installation pops a dialog "Incompatible software detected\n\nF-Secure Anit-Virus is incompatible with ESES, spol, s.r.o. anti-malware[...]" and I press ok and the installer exits.
I don't run any of the mentioned AV competitors and F-secure was working fine (albeit, without access to security cloud) before I uninstalled it.
How can I diagnose what is wrong?
Best Answer
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Jaims Posts: 447 Moderator
Hi @doyoxoyi
This error message shows that a fresh installation is required and all the leftovers of the old installation needs to be completely removed.
Also, F-Secure SAFE is the only compatible protection for Mac. Please try the below steps then reinstall and let us know if this solves it.
Uninstalling Safe on Mac:
- Open Finder
- Go to Programs
- Open the F-Secure folder
- Run the Uninstallation tool
If the uninstaller does not execute or is not available, Click here to see how to use the standalone uninstaller.
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