issues with autofill

I am a new user of F-secure key and I love it, especially the autofill option. But the autofilling does not seem to work on all applictions and websites. So far I have 2 much-used websites on which it does not work:

- on the first one autofilling leads automatically to the 'have you forgotten your password'-page

- on the second one the little blue key icon is not visible when I want to log in, although F-secure key is switched on.


Is this a known problem, and more importantly: how to solve it?


thanks for your help,



  • Jaims
    Jaims Posts: 860 Former F-Secure Employee

    Hi @Klaartje 


    If you don't mind, could you kindly provide us with some of these affected websites so we could test from our end?


    Thank you.

  • thanks for your reply,

    sure can I do that.


    But one is the password protected part of the website of my fiscal adviser, and you can't get access anyway:


    The other is the website When I use autofill I am rerouted to the 'forgot your password page'.






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