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After upgrading to client security 14.10, client shows error "Virus and spyware protection malfuncti
We decided to upgrade our F-Secure solution. Policy Manager is upgraded to version 14.30, Server Security to 14.00 and Client Security to 14.10.
Upgrade went smooth. After the upgrade we ran into a few problems. Some of our clients won't update. Those clients are a few windows 7, windows 8.1 or windows 10. Other clients upgraded without any incident.
When i turn on a computer and open F secure, it shows as trying to update malware protection. After a few minutes it will throw a warning saying "Virus and spyware protection malfunction: your computer is not protected. Please restart your computer. Remember to save your work." After a few reboots the issue persists.
The AUA log shows:
2019-12-19 14:43:03.344 [0644.06ac] I: Connecting to fsecureserver:80/guts2
2019-12-19 14:43:03.452 [0644.06ac] I: Update check completed successfully
Ive tried to force the updates; ive tried to repair the installation. All with no success.
Can here anyone shed some light?