AV clientes not showing up in PMC
We have recently upgraded from version 8 (expired) to version 10 of PMS/PMC. We are using only the AV client. We were using version 8.01 of AV client. Via push install we upgraded those clients to version 9.2 and 9.31 now.
The curious thing is that when you do that, if you go and see the installed programs in WinXP and Win7, they are showing up twice, and the worst thing we have notices is that some of those upgraded clients are not showing up in the PMC.
If I pick one of those machines that are not showing up in PMC, they have the latest AV client and are working fine.
Is someone else experiencing the same symptoms?
What I did to correct the situation is uninstalling the client an reinstalling, and only then, they show up as autoregistered hosts. I will like to know how this is happening, and how to correct it. It's simply to much work to discover the hosts that are working fine, but missing in PMC.
Thank's in advance!