F-Secure Key renew does not work

F-Secure Key subsribtion renewal system does not work.

 

I have renewed my Key Password manager subscription using App Store by Apple. I have paid the bill a month ago, but I do not have received any new licence code, so the application is now on KEY FREE mode.

 

This same problem happened a year ago, too. Last year I had to call and wait and wait, until someone answered my call and after discussions with the support person I finally received my new licence code. So, during this one year nothing improvement has happened.

 

So, what should I do?

 

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