Products & Services
Unable to update 13.10, 13.11 or 14.02 to 14.10 premium client.
Sorry, too few information. I am able to update!Update how?What OS?What error?What do logs tell?
Update via Policy manager.
Windows 7 SP1 and Windows 10
The update don't start (in french : en cours) in policy manager
Please, contact support. We will need diagnostic information from your Policy Manager and several affected client machines for investigation.
Note: please, make sure that you use "upgrade" link on PM console "Installation" tab for upgrading.