Software Updater Error

Hello, Hope someone can help

When installing a new client (client security premium 13.11) i import the machine into the correct folder in the policy manager i then get an alert to say the cannot update the sheduled task.

 

Date: 2019-04-15 14:38:03+01:00

Host: xxxxxx.xxxxx (10.1.194.78, fe80::8c66:fa40:d88d:7eba%18) Computer name: yyyyyy User account: SYSTEM

Product: F-Secure Software Updater (OID: 1.3.6.1.4.1.2213.59)

Severity: error (3)

Message: Could not update scheduled task

 

I cannot find any logs, any help i would be greatful.

 

Cheers

 

John.

 

Comments

  • VadVad Posts: 1,050 F-Secure Employee

    Hello John,

     

    We will need diagnostic information from affected client machine for investigation. Please, contact support.

     

    Best regards,

    Vad

  • Johnny_MJohnny_M Posts: 5

    Thanks Will do !

     

    Cheers

  • Johnny_MJohnny_M Posts: 5

    Thanks Vad - Call ref

    xxxx

     

    EDIT: Removed Case number

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