Problem in during attachment in mail

ravi12ravi12 Posts: 57
in Business Security

Dear sir, after client upgrade to 14.02 we are not able to attach file while sending documents through ikey through Mail.  While attaching file message come antivirus not installed or not configured. Please help

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Comments

  • MJ-perCompMJ-perComp Posts: 1,098 Superuser
    what is "ikey"?
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  • ravi12ravi12 Posts: 57

    It is a usb dongle given to some designations, which they use for sending official documents through official mail. 

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  • ravi12ravi12 Posts: 57

    Hi

    We are using PKI infrastructure for sending secure mail.in 12.31 its work properly but after upgrade to 14.02 we are facing problems

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  • etomcatetomcat Posts: 1,318 Superuser

    Hello,

     

    I think you will need to open a support case with F-Secure and submit and an FSDIAG result package to them, so they can investigate that problem in-depth.

     

    Best Regards: Tamas Feher, Hungary.

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