F-secure 13.11 stuck updating virus and spyware scanning on new install
Ive just upgraded from F-secure client security premium 9 to 13.11 build 100 and it is stuck updating virus and spyware scanning and scheduled scanning, for several hours so far.
I have tried uninstalling it several times but it makes no diference, it will install but stays updating and then it will not scan anything.
1) While build 110-V2 is the latest V13 build, why not go with V14?
2) You might still need some reboots, as many dirvers got replaced.
3) Upgrade from V9 to V13 is not a supported setup. The existing V9 policy might not work with V13.
Use UI-Tool to cleanup then do a propper reinstall.1 1Like
No idea what you are talking about. You are only entiteled to pull updates for a year (or two). This has nothing to do with a Version. As long as you have a valid license you can ask to send you the latest keycodes for V14.
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