F-Secure CS 14.01 disappeared

paulrr
paulrr Posts: 10
in Business Security

I have problem with CS 14.01 on few computer, after restart CS disappeared from PC. When i reinstall CS i got statment about restart and after restart it's again disappeared next install is success but after some times situations replay on some PC. Windows event viewer notify only that f-secure cs uninstall sucesful but i don't run any uninstall request. At these stations, I installed Cs 13 and wait for the result. Someone have similar case?

 

Like

Comments

  • paulrr
    paulrr Posts: 10

    Ok so i import CS 14.01 v2 and wait for update. Thank you for reply.

    Like
  • paulrr
    paulrr Posts: 10

    I want to add that repair option dont work because pc with this problem dont connect to PM, only way to fix this is unistall and install again client. I install on  PC 13.11 and its work fine.

    Like
  • etomcat
    etomcat Posts: 1,319 Superuser

    Hello,

     

    I heard FSCS version 14.02 will publish soon.

     

    Best regards: Tamas Feher, Hungary..

    Like
  • Vad
    Vad Posts: 1,089 F-Secure Employee

    Hello Tamas,

     

    Yes, should be available a bit later today.

     

    Best regards,

    Vad

     

    etomcat
    1Like
  • paulrr
    paulrr Posts: 10

    Can you advice how to upgrade 14.01 to 14.02 ? Option to upgrade in PM is enough ?

    Like
  • Vad
    Vad Posts: 1,089 F-Secure Employee

    Hello paulrr,

     

    Yes, it's the proper way.

     

    Best regards,

    Vad

    Like
  • paulrr
    paulrr Posts: 10

    I try this way but when i start upgrade after few min process failed, error message : Failed : download interrupted. Any idea? 

    Like
  • Vad
    Vad Posts: 1,089 F-Secure Employee

    Hello paulrr,

     

    Please, contact support. We will need diagnostic information from your PM and client for analysis.

     

    Best regards,

    Vad

    Like
This discussion has been closed.

Categories