Announcement: New Knowledge Base
4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.
[SOLVED] Client Security might end up in broken state after upgrading to 14.01
Products affected: Client Security 14.01
Problem: Client Security might end up in a broken state after upgrading to 14.01.
Visible effects: Client Security is no longer found on the system once the upgrade is done. The F-Secure icon on the system tray and the services are no longer found.
Workaround: After the upgrade, if you can no longer find Client Security on the system, we recommend that you first run the UItool (https://download.sp.f-secure.com/uninstallationtool/FsUninstallationTool.exe) to clean up what was left from the upgrade failure, and then reinstall the product.
If you have not yet upgraded to Client Security 14.01 , we recommend that you download the latest installer from here: https://download.f-secure.com/corpro/cs/current/fscs-14.01.121-v2.jar
Internal reference: CTS-101161