Announcement: New Knowledge Base
4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.
Freedome for Business not activating on Android 8.0 and later
Products affected: PSB Freedome for Business, Android 8.0 and later.
Problem: The method that the F-Secure Device Agent uses to broadcast the activation token to the Freedome application is no longer supported by Android 8.0 and upwards. An updated version of the Management Agent will be developed to correct this.
Visible effects: Freedome for Business installs, but will not activate its subscription. The subcriptions page in the application shows "initializing". In the PSB portal, the device is listed as "Managed" with an amber indicator.
Resolved: A fix was released on December 27, 2018. Please see the post below for more details.
Internal reference: CSBP-16894