error number 0 : unsupported server version

Hello,

 

Today, I checked the health of my anti-virus environnment by connecting to my Policy Manager (fspm-13.11.84108) and I was suprized to see all of my clients are disconnected since 13/10 !

 

To be honest, I don't remember if this day (13/10) I updated PM or not (I had do it but when ?)

 

On a client, I can see that on the log :

1 2018-11-02 10:58:45+01:00 PC-XXXX SYSTEM F-Secure Management Agent 1.3.6.1.4.1.2213.11.1.14
F-Secure Management Agent n'a pu se connecter au serveur et fonctionne désormais en mode hors ligne. (erreur numéro 0 : Unsupported server version.)

 

May the communication is aborted when PM version is 13.11.84108 and client are 13.10215 ?

 

Thanks for your help,

 

Arthur.

Best Answer

  • spunamospunamo Posts: 3
    Accepted Answer

    .... windows's firewall was automatically activated and port 80 was blocked ... 

    I desactivated this one and it's works again ... I will locked firewall desactivation with gpedit.msc !

     

    Arthur.

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