Forgotten Master Password

arjardim Posts: 1

October 2018 in F-Secure KEY

Hello, I forgot my F-Secure Key master password and also I don´t have the recovery code. Is there another way to recover and/or change the master password ? Thanks. Antonio Jardim

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Best Answer

Laksh Posts: 4,432 Community Manager

October 2018 Accepted Answer

Hi arjardim,

Please have a look at this article.

As mentioned in the above article, for your safety, KEY cannot reset your Master Password nor send you a recovery code if you forget your Master Password.

You will always need the latest Recovery Code to regain access to KEY if you forget your Master Password.

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