Forgotten Master Password

arjardim
Posts: 1
in F-Secure KEY
Hello, I forgot my F-Secure Key master password and also I don´t have the recovery code. Is there another way to recover and/or change the master password ? Thanks. Antonio Jardim
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Hi arjardim,
Please have a look at this article.
As mentioned in the above article, for your safety, KEY cannot reset your Master Password nor send you a recovery code if you forget your Master Password.
You will always need the latest Recovery Code to regain access to KEY if you forget your Master Password.
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