Policy Manager [Proxy configuration Bug?]

Hello!

 

First, sorry about my english!

 

I'm facing a strange problem when I'm trying to login on PM. Although my licence expires only in 2022, my software keeps prompting me to validate my registration and when I click on button "Validate Now" it gives me an error saying: "Registration cannot be validated. F-secure PM server was not able to connect to f-secure registration server".

 

So i checked the log file fspms-registration and found error saying: "WARN [c.f.f.r.RegistrationRestTemplate] - Cannot connect to registration server (via proxy "http://10.1.6.173:80"): 503 Service Unavailable"

 

This is strange because I'm not using this proxy address anymore on the Internet Options and in the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Data Fellows\F-Secure\FSAUA Proxy


Why this keeps trying to connect at this proxy? 

PS: I already tried to reinstall and have not succeed also Fsecure team do not respond my emails.

 

Please help me!

 

 

Best Answer

  • dmgeronimodmgeronimo Posts: 2
    Accepted Answer

    Hello, thanks for the reply.

     

    It's solved!

    The right change on proxy configuratiuon it was on the fspms.proxy file "C:\Program Files (x86)\F-Secure\Management Server 5\data\"

     

     

Comments

  • LakshLaksh Posts: 4,432 Community Manager

    Hello dmgeronimo,

     

    Do you still have this issue? I see that support has replied in the case and the issue has been resolved.

    dmgeronimo
This discussion has been closed.