False Positive

fuel666fuel666 Posts: 16 New Member

Hello,
I continually delete good files from the protection. How can I make sure that they are not automatically deleted by the AV? And how can I do so that they are not seen as viruses?

Thank you

Best Answer

Comments

  • fuel666fuel666 Posts: 16 New Member

    thank you,
    the files are quarantined. How can I copy quarantined files? Where is the quarantine direcory?

     

    Thank you

  • LakshLaksh Posts: 4,439 Community Manager

    Hi fuel666,

     

    Please have a look at this article on how to collect the quarantined files.

    etomcat
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