Runtime Error

Shortly after the computer is turned on, the following message appears.

 

 

fsecure fehler.png

 

F-Secure has already been reinstalled and Visual C ++ updated.

Best Answer

  • VadVad Posts: 1,050 F-Secure Employee
    Accepted Answer

    Hello Ns92Lr,

     

    This version is very old. What OS do you have?

    If you don't want to take in use latest 13.11 version for some reason, please, try version latest 12 version - 12.33.

    Also, please, make sure that fresh Windows updates are installed.

     

    Best regards,

    Vad

    Ns92Lr

Comments

  • LakshLaksh Posts: 4,432 Community Manager

    Hello Ns92Lr,

     

    Could you please let us know which F-Secure product and version are you using?

     

  • Hello,

     

    this version is used.

     

    F-Secure Client Security Premium 12.00 build 648

     

    F-Secure Anti-Virus 9.51 build 223
    F-Secure Automatic Update Agent 8.37 build 132
    F-Secure User Interface 9.35 build 126
    F-Secure Management Agent 9.00 build 196
    F-Secure ORSP Client 1.0.25 build 2275
    F-Secure DeepGuard 5.0 build 580
    F-Secure Online Help 2.03 build 1143
    F-Secure Client Security Premium Anpassung 12.00 build 127

  • After the update to 13.11 it works fine again.

  • That error comes from missing windows updates. I had the same a few weeks ago with one client.

This discussion has been closed.