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IE 11 crashing on exit with FSCS 13.11

IE11 crashes reliably everytime it is closed while the F-Secure browsing protection extension is enabled. Disabling the externsion stops the behavior.

 

Browsing Protection by F-Secure version 2.216.7574.233

 

F-Secure Client Security 13.11 build 110

 

App log entry:

Faulting application name: IEXPLORE.EXE, version: 11.0.9600.19081, time stamp: 0x5b2525ef
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x4d8dcccc
Faulting process id: 0x2cc
Faulting application start time: 0x01d4496037cdf9b8
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: unknown
Report Id: 81980506-b553-11e8-bec3-00155d230ba1

Answers

  • We have a hotfix for this issue. I saw from our system that you had already created a support case about this and that our specialist sent you the hotfix to test a few hours ago. 

    I hope it resolves the issue you are facing. 

     

This discussion has been closed.