Boot loop

Unuser1

Hi, I set up the Sense with wifi just to test and then did a soft reset to switch to cable.

 

With the cable connected I got an error during set-up stating that the Sense could not update because the internet connection (which is fine) was lost.

 

After this it seems to be stuck in a boot loop. Just two rows of ”8” then the squares and repeat. 

 

I saw another user here had this problem but he ended up replacing the unit. I have tried hard resets (multiple) and that did not help.

 

Any (new) ideas on this? Or is it bricked?

 

 

Unknown

Contact support via phone or chat.

Laksh

Hi Unuser1,

 

As @FormerMember mentioned, this would require our support team's investigation. Please contact them here via chat or phone.