Client Security Premium - Software Updater - log when user postpones a restart?

Hi,

 

Does someone one if it's possible to see in log-files or eventlogs when a user has chosen to postpone a restart after updates have been installed?

We have several users complaining that their machine restarts without a warning after updates have been installed. We suspect users simply ignore the message that they need to restart their machines and choose to postpone this. After a while, they 'forget' they have to restart.

 

Any help is appreciated!

 

Many thanks,

-Marcel

Best Answer

  • VadVad Posts: 1,050 F-Secure Employee
    Accepted Answer

    Hello Marcel,

     

    Restart related logs can be found here: c:\ProgramData\F-Secure\Logs\fsoftupd\safereboot*.log

     

    Best regards,

    Vad

    Lakshbqeitservices

Comments

  • Hi Vad,

     

    Thank you for pointing me in the right direction. I found the information in these log files.

     

    Thank's a lot!

     

    Regards,

    Marcel

  • rillurillu Posts: 2

    One thing worth noting is that if you have set a maximum for reboot postpone it will overrride user's postpone time. Haven't tested this but I suspect that a user can set a postpone time longer than maximum and machine just reboots after that without warning. Maybe?

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