Announcement: New Knowledge Base
4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.
IE11 suddenly crashes
OS: Windows 7 and Windows 10
F-secure client: F-secure Client Security Premium 13.10
Does anyone out there also experiencing problems with IE11 suddenly crashes? The last couple of days we've had some reports from our users that IE11 suddenly stops working. I can't really post the whole error-message from the log (since it is in swedish) but I will try to translate the most of it.
Error in application: IEEXPLORE:EXE, version 11.0.9600.19081, timestamp 0x5b2525ef
problem with module ols-adapter-x86.dll, version 220.127.116.11, timestamp 0x5a3400e1
Searchpath to program: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Searchpath to module: C:\Program Files (x86)\F-Secure\Anti-Virus\ols-adapter-x86.dll
If we remove F-secure from the computer, internet explorer 11 is working just fine.