windows get message " critical process died" during installation of f-secure enterprise.

dradi
dradi Posts: 2
in F-Secure Elements Endpoint Protection

windows get message " critical process died" during installation of f-secure enterprise. it get re-0start when it reaches the log in page. any solutions

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  • Vad
    Vad Posts: 1,089 Forum Guru

    Hello dradi,

     

    Please, be more precise. What F-Secure product/version you are trying to install.

     

    Best regards,

    Vad

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  • dradi
    dradi Posts: 2

    f secure 11.61
    how can update 11.6 into 12v. ?? i heard 12.3 version works.

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  • Vad
    Vad Posts: 1,089 Forum Guru

    You will need fresh product installation package, and key code for new version. After that you can choose policy based upgrade form Policy Manager Console, or export the MSI package. Our support can provide you more detailed information about upgrade procedure.

     

    Best regards,

    Vad

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