Wifi connexion with Dell Latitude E5470 Very unstable practically impossible

Suddenly the wifi connexion with a notebook Dell Latitude has become almost impossible with constant disconnections while ok with other devices.

Reboot (multiple) of both Sense and PC are not solving the issue...

Comments

  • FDUFDU Posts: 57

    Apparently, resetting also the WAN access stabilized a bit the situation but it is still strange that it was only affecting the wifi connexion with the Dell laptop, not with all other devices...

  • FDUFDU Posts: 57

    Finally, no long term/stable improvement with still the same (un)connexion issues and instabilities...

    Seems very similar to «Internet connection broken for a single device »  reported by mberg.

  • FDUFDU Posts: 57

    And surprizingly back to perfect/stable connexion this morning without any (apparent) change/modification...

    Hope that it will last more than a day...

  • FDUFDU Posts: 57

    And very good (although still quite « mysterious » as no root cause has been identified) news, very stable connexion is now back over the past few days...

  • LakshLaksh Posts: 4,435 Community Manager

    Thanks for the updates, FDU. Good to know about the connection stability now.

     

    However, if you happen to see the issue again, please get in touch with our support team here for troubleshooting.

  • FDUFDU Posts: 57

    Indeed, it was mysterious as it is again happening and disappearing again back and forth, without any direct impact of any partial or even full reboot of Sense and/or PC....

    So, definitively, it is linked to some (still mysterious) Sense instability in the identification process as it never happens with this device on any other network...

This discussion has been closed.