admin frontend not available
This is about F-secure Internet Gatekeeper for linux 4.07. It's seemingly failing shortly after installation.
I installed fsigk_4.07.3280_all.deb on a Debian 6.0.4. Everything went without an error.
I see a process at port 9012:
tcp 0 0 0.0.0.0:9012 0.0.0.0:* LISTEN 271/java
root 271 0.0 2.9 185928 30504 ? Sl 17:38 0:01 /opt/f-secure/fsigk/java/bin/java -client -Xmx64m -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=/opt/f-secure/fsigk/tomcat/conf/logging.properties -Djava.endorsed.dirs=/opt/f-secure/fsigk/tomcat/endorsed -classpath /opt/f-secure/fsigk/tomcat/bin/bootstrap.jar -Dcatalina.base=/opt/f-secure/fsigk/tomcat -Dcatalina.home=/opt/f-secure/fsigk/tomcat -Djava.io.tmpdir=/opt/f-secure/fsigk/tomcat/temp org.apache.catalina.startup.Bootstrap start
But when I point a browser (tried IE8, Firefox 11, Chrome, wget) nothing happens. strace shows a stalling:
futex(0xb6d64bd8, FUTEX_WAIT, 273, NULL
After a while, the connection will timeout. Nothing in the logs.
I removed ipv6, there is no other Java but the provided one. I'm out of clues. Anyone able to help?
(edit: added product details.)
If this is a 64-bit platform, check if ia32-libs and lib32nss-mdns packages are installed. If they are, suggest opening a support ticket so we can have a closer look at the configuration.
Please include the fsdiag package with the ticket. To create the fsdiag in IGK Linux, use:
# cd /opt/f-secure/fsigk ; make diag
To create the support ticket, use this page.