Products & Services
As of 9th of March 12:45, all connected devices (except the one running the Sense app) appeared as « not connected » since 6th of March 15:41...
How can it be explained and solved (without resetting everything) as it is a very high security concern?
Reboot the sense by unplugging it from power source.
Then reboot the problematic device.
Clear the sense apps cache.
Reboot the phone.
See if the issue still persist.
Can we know what is the OS and the OS version of the device used? Also, what is the version of the Admin app used?
Rebooting Sense was finally enough and it was with iOS 11.3.
Well, the solution works, but in a week or so, it does the same thing. Is there a permanent fix ?