Installation error

FlavioM63
FlavioM63 Posts: 1
in Business Security

Launching an installation package from policy manager console, F-Secure 12.31.105 reported an error as immage, could anyone help me?

 

 error.png

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  • MJ-perComp
    MJ-perComp Posts: 1,101 Superuser
    Best advise if only this machine:
    1) cleanup using UI-tool (http://ftp.f-secure.com/support)
    2) reinstall

    BTW: Email scanner is obsolete as it can not scan iside TLS encrypted traffic.
    Ukko
    1Like
  • Vad
    Vad Posts: 1,089 F-Secure Employee

    Hello FlavioM63,

     

    If reinstall doesn't help, please, contact support. We will need diagnostics information collected from the affected client to identify the root cause of FWES component installation failure.

     

    Best regards,

    Vad

    Ukko
    1Like
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