Announcement: New Knowledge Base

4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.

[SOLVED] Host showing up as "Unknown" in the PSB portal

Products affected: PSB Workstation Security, PSB Server Security, and PSB Email and Server Security

Problem: With the latest update of our Automatic Update Agent (AUA) module, the upstream is partially broken, causing the host to show up as “Unknown” in the PSB portal.

Visible effects:
- Computers are showing up as "Unknown" in the PSB portal.

Fix: We have started delivering the following multifixes to the channel:

- MF05 for PSB Workstation Security (WKS)

- MF03 for PSB Server Security/Email and Server Security (SS/ESS)


Internal reference: CSBP-13797

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