Cannot connect to Sense from Sense's 5Ghz wlan

Unknown

So I am always using Sense's 5Ghz wlan from sen on my devices that can like my admin android phone with the latest beta app.

But when i open the app it just shows cached data and says connect to sense network, but I already am!?

I even downloaded a pinging tool for my phone and started to ping the sense's ip, pings just fine but no help.

Only thing that helps is to change to Sense's 2.4Ghz wlan.

I don't remember it working like this before, I really haven't opened the sense app for a awhile since I have been using different network.

So how to debug this?

Laksh

Hi 1sk,

 

Please get in touch with our support team via chat or phone in order to investigate this further.

Unknown

Seems to have been just a temporary issue that wqs caused by unknown factor.