Announcement: New Knowledge Base

4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.

pls help to check the current process of my ticket ?

hi cc team !

could you pls check the current process of my tickets, ID xxxxx and xxxxx

i have submit these ticket 3 days ago but i haven't received any response yet.


Thank you !


EDIT: Removed PII (Case numbers)

Best Answer


  • LakshLaksh Posts: 4,426

    Hi Arsjupiter,


    I have highlighted your post to our support team along with your case numbers. You can always get in touch with our support team via phone based on the service hours here.

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