Update 1709 fails to install F-Secure

Hello,

 

I have a problem with installing the Fall Creators Update 1709 from Windows.

At the moment i have 5 PC's that have this problem. 

i noticed that all of these PC have F-Secure Business Computer Protection.

 

Is this problem known that this update cannot be installed because F-Secure is installed.

 

Hope to hear from you.

 

Kind Regards,

Stefan Baan

Best Answer

  • VadVad Posts: 1,051 F-Secure Employee
    Accepted Answer

    Hello Stefan,

     

    We didn't get any similar reports yet. Please, contact support. We'll need more detailed information for investigation.

     

    Best regards,

    Vad

Comments

  • Hello Vad,

     

    Thank for your reply.

    The update was launched at november 2017. If F-Secure was the cause of this problem than someone already post it on your community site. So i don't think that the case.

     

    Thank for your answer.

     

    Best Regards,

    Stefan Baan

  • MJ-perCompMJ-perComp Posts: 1,098 Superuser

    Have you tried to install without F-Secure (use UI-Tool!) It's worth a try. But I fear the problem is somewhere else. I even tried to install from a DVD and failed. So i ended up with a complete reinstall of W10.
    A hint I found browsing through various google pages: switch your system to UEFI, do not use BIOS.

    If that did the trick I will only see when the next, 180x arrives.

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