App. wont open

Susanm

My master password isnt opening my F Secure Key  App on my device  

Susan

Ukko

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@Susanm wrote:

My master password isnt opening my F Secure Key  App on my device  

Susan

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Hello,

 

Sorry for my reply. Maybe good to know more information.

 

For example:

 

--> does it stuck or hang after adding masterpassphrase?

--> or it is marked as invalid masterpassphrase or something else?

 

--> does it Windows, Mac? or Android device?

--> does it worked before today (as example)? Or it is first try?

 

Thanks!

Susanm

Hello Thank  you for your reply.  I have managed to open the app.  I deleted it from  my phone and reinstalled it and when I put in the master password it opened.  Susan