Google Play subscription for Key charged, but the app says subscription will end

TS5 Posts: 1 New Member



I purchased and downloaded the F-Secure Key from Google Play a couple years ago.


I have an active yearly subscription that shows as such in Google Play store and was charged a few days ago for the next year (got an email receipt of the payment and its shows in Google Play store order history).


However, the Key app on my Android phone and the application on my Windows 7 laptop continue to show that  the subscription expires in a few days.


How can I use the Google Play subscription that I am paying for?


Searched this forum, did not fin  exactly the same issue, although subscription being inactive happened to at least one person earlier.



Timo Soininen


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