F-secure blocking DNS

Hi!

 

On what basis F-secure Client security and Server Security blocks DNS searches?

I mean I've spent couple of hours banging my head on the wall, trying to figure out why www.paypal.com does not resolve in our company. 

 

After I disabled f-secure (net stop fsgkhs) on client computers and dns servers, the searches started working. How do I disable DNS blocking on f-secure products? I mean this is idiotic.

 

Another site I came across that was dns-blocked by f-secure was www.kryptex.org 

Best Answer

Answers

  • UkkoUkko Posts: 2,895

    Hello,

     

    Sorry for my reply. I'm only F-Secure user (their home solutions).

     

    By blocking DNS -> did you mean that page is not visible with any of supported browsers (by F-Secure);

    Because with HTTPS and Microsoft Edge (or disabled F-Secure extension) -> page is not loaded (not clearly visible that website is blocked by F-Secure).

     

    And, for example, with F-Secure home solution -> your second URL is harfmul-rated (under F-Secure Security Cloud).

     

    OR your situation completely based on their Firewall deisgn?

     

    Thanks!

     

  • hyvokarhyvokar Posts: 157

    No. I mean dns resolution, nslookup

     

  • hyvokarhyvokar Posts: 157

    if I only had f-secure support email address, I'd report false positive....

  • UkkoUkko Posts: 2,895

    Maybe F-Secure Business with certain place about this...

    but as potential workarounds -> maybe possible to use F-Secure SAS:

    https://www.f-secure.com/en/web/labs_global/inform-us

     

    OR their Support-request (for Business solutions):

    https://www.f-secure.com/en/web/business_global/support/support-request

     

    // as quote from their website:

    F-Secure's Business Support is available 24/7. It is an easy, reliable and punctual service ready to solve all your queries.

    sounds as -> possible to ask them about anything. :)

     

  • hyvokarhyvokar Posts: 157

    Problems with paypal already reported here 5 months ago... WTG FS!

     

    btw. still not working.

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