Could not access network location



I am trying to install client security 13.00 silently with the following command:

msiexec /i <installer.msi> /qb!


When I try to do this, then the installer immediatly comes up with an error:

"Could not access network location"

Any ideas?





Best Answer

  • VadVad Posts: 1,051 F-Secure Employee
    Accepted Answer

    Hello Soren,


    Please, try to re-download the CS 13.00 jar package from our website, create new MSI installer basing on it, and retry your installation scenario. Jar package was republished in a short time after the release. It should work correctly.


    Best regards,



  • Rob-KRob-K Posts: 33



    I can not import and replace the existing jar file - there are still some installations in the queue. is there a way to import the file without killing all pending installations?




  • VadVad Posts: 1,051 F-Secure Employee

    Hello Robert,


    Did you try to rename the fresh jar installer before importing?

    Note that changes in the installer were related to proper installation support: fix for msiexec parameters for msi installation scenario, and localisation of product installation dialog  in PMC. There were no changes in the product itself.


    Best regards,


  • Rob-KRob-K Posts: 33

    Thanks - that worked!

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