Announcement: New Knowledge Base

4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.

GateKeeper service causes big slow down/lag

Hello,

 

Since a few days we experience some strange issues on our fileserver and rds server.

 

The RDS user profiles are redirected to the fileserver but on another disk.

 

I upgraded F-Secure Server Security from 11.x to 12.x but the problem remained.

 

I noticed that when I had most of the f-secure stuff disabled exept for the web deamon and fsgkhs (gatekeeper) the performance monitor still showed that fsecure was doing some stuff in the background.

 

When I turned off the gatekeeper server everything boosted again.

 

Are there any reports yet that a possible bad update or something causes this behaviour?

 

What is the point of this service (firewall?) and do I need to have it running?

Comments

  • GVBGVB Posts: 15

    Due to a file lock on one of the vmware files set by our backup software I had to reboot the host where this server is running on.

     

    Again the same missery.

     

    I even had to stop all fsecure services before the server became responsive again.

  • etomcatetomcat Posts: 1,312

    Hello,

     

    > lock on one of the vmware files

     

    It is not recommended to run a generic AV solution on virtualization due to performance burden. Like most AV vendors do, F-Secure also has a resource-optimized solution for virtualization protection, called Scanning and Reputation Server:

     

    https://www.f-secure.com/en/web/business_global/downloads/virtual-security

     

    Please talk to your local partner about it.

     

    Best regards: Tamas Feher, Hungary.

This discussion has been closed.