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Code not right error
Hi, I am receiving "code not right, try again" message when i start my freedome. I bought freedome for 3 devices and its currently installed on 2 devices. It used to be installed on a third device, but its been since uninstalled. Also i've upgared from win 7 to win 10 while having Freedome installed, but it did work fine…
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Continuous "Connecting"
My Freedom ststus keeps saying connecting and has been for 2 days now - I am not getting the protection I need ?
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Valid Voucher is not Valid.
My voucher is for 1 year valid but it is not taking. It says The ID was not correct, try again. Why?
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Plex Access
I'm running a Plex Server on my PC. I have a DDNS entry that assigns my IP to my DNS on a regular basis. My Netgear router has the port on the router forwarded to my PC's IP that is reserved by MAC. All of this works great... Then I turn on Freedome. Once it's on my Plex is no longer visable from the outside and I can't…
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Freedome on iPhone 6+ Screen freezing after waking phone up
I have identified a serious issue with Freedome on iPhone 6+, which first occured 2-3 months ago. The issue is an intermittent freezing of the phone screen after waking up with touch ID. After exhaustively trying to resolve this isssue, including a complete phone reset, I have discovered that the intermittent screen freeze…
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Counters for "Harmful sites blocked" and "Tracking attempts blocked" not incrementing
I'm running Freedome for Mac version 1.0.2352.0, Retina MacBook Pro, OS X 10.11.2. Freedome subscription is 'Active'. While the counter for "Traffic Protected" successfully increments, neither of the counters for "Harmful sites blocked" and "Tracking attempts blocked" have incremented for some months now. Freedome reports…
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Freedome Code
Hi, I have been using F-Secure Freedome for about a month or so now and had entered a code for a 365 day subscription when first setting it up. I have been away from my computer for 2 days and come back to find Freedome only has 1 day left of subscription. I am not sure what happened? Any help would be greatly appreciated.…
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reinstall freedome
Hi I want to reinstall my freedome because I had to restore factory setting my android device.I activate this license only a day so I am not want to waste a license.My item is 3 device of a year,codes tail number is xxxx thanks! EDIT: Removed License information
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Lost my premium subscription
Hello, I recently signed up for the free freedome subscription via voucher. I was able to sign up my laptop and my tablet doing this. Now when I log into Freedome it says I only have a few days left?? Last time I checked I still had months left... What happened?
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License Problems
Good evening, I have been using Freedome for at least 5 months, and today, most of my left days disappeared (I had about 1000 days left). I used a promotion code that you were giving away for free in September if I remember, and I don't have it anymore. I know this promotion is a problem for you, because you stopped it…
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365 day subscription changed to 3 days
Got a 365 day promoF-Secure a couple of months ago. Today the subscription shows that only 3day of active subscription remain. Not sure if this was just a bait and switch or a real technical issue? Anyone?
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connection issue
Hello, I set up freedome on a pc but it failed to create the vpn connection. The error message is to check if the IPv6 is enabled or not. It is enabled on "obtain automatically" . I dont know what else to check. thanks
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Viewing Facebook videos
whenever I try to view video links on Facebook, the video screen that opens on the next screen stays black and only the audio plays. How do I set things so that I can both hear and see these videos?
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Freedome Code
Hi, I use Freedome on my mobile phone and my computers as well. I bought a subscription für 3 devices / 1 year (PC+Mobile). This was about 1-2 month ago. Now I had to reinstall the ROM of my mobilphone, everything on it was deleted. After installing the Freedome App and trying to use my code, I always get an error message:…
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Hotel Wifi: Only port 80 is open. How to connect via Freedome?
Hi, I'm sitting in a Hotel where only port 80 is available to connect to the internet. How can I use my iOS 9.2 devices to connect via Freedome? Yearly Freedome subscription is active. Thank you!
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Maximum number of installations reached
Bought Freedome 26.11.15 "12 months for 3 devices". Less than a month later it say expired and maximum number of installations reached. I only use or need this program for 1 computer, but on every boot Freedome wants to elevate the installation and asks the code again. Seems program fault to me. Besides I bought the…
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Freedome will not allow me to activate new device
I'm not sure why I cannot activate another device. Right now I'm trying to activate my laptop that currently has a Freedome Beta license which is set to expire in 15 days (January 15, 2016). I paid for the 5 device license and can only think of 4 devices my license was activated on, one of which I no longer use. Which is…
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Use an iOS subscription on windows
Hi, I just purchased a 3 user 12 month subscription for freedoms on my iPad. I have It working on both my iPad and iPhone by using applying purchases , but I can not find a code/licence to use as the third user on my Windows 10 laptop. Where do I look? the subscription I bought was an upgrade to the free version trial.…
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Freedome license count
Hello ! I recently bought freedome : 1 year, 3 devices. I used the code on my laptop (w8) but had to uninstall freedome right after that, reinstalled it and used the code again. Now freedome is working perfectly well but I am afraid that my number of licenses left is wrong. It should be : 1 license used on my laptop + 2…
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Freedome license for one device
Hi, Is it possible to purchase Freedome only for one device? I can only find options for 3, 5 or 7 devices and I only need the service for one device (Mac). EDIT: REMOVED DUPLICATE
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Freedome on Android messing up LAN?
I have Freedome installed on an Android TV box (Minix X8). I also have Plex and Kodi media managers installed on this box, and a Synology NAS with SMB shares for my video and music library. All are connected via wired ethernet. When I have Freedome ON, I cannot access the network shares in Kodi, and also Plex keeps losing…
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Freedome on pettymys
Olen joutunut uusimaan käyttöjärjestelmän kahdessa win 10 laitteessa, joissa oli lisenssi Freedomeen. Nyt en pysty enää aktivoimaan niitä uudelleen. Ohjelma väittää, että kaikki lisenssit ovat käytettyjä. Ohjelmalla ei ole samanlaista pois kuittausta, kuten esim. Fsafessa. Toinen käyttöä haittaava tekijä oli silloin kun…
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Freedom license not working.
Bought subscription for 3 computers. Installed on one, worked fine. Second it says no valid license. I have send an email to you about this problem but after 10 days no more then an automatic answer. I want this problem fixed so I can install this on my 2 other computers or I want my money back. Regards Mats
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Please Help!!!
I subscribe to Freedome F-secure and my Iphone has to be formated after 1 month after doing that i realize the code is no more valid and it says ive autourize more than 1 device Kindly help me i have the screen shot and even the reference number: xxxxxxx with name Benjamin Femi Remi Date : August 4 , 2015 , that was my…
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Freedome Dropouts - Any Logs of Times Occurred?
Freedome drops out and reconnects randomly. The first you know that it's dropped is when you get a pop-up notification that it's re-connecting. This makes you wonder just how long it's been off. So, while an automatic 'kill switch' would be the best way to guard users against working unprotected, is there anyway to find…
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Reset activated devices
Hey f-secure, for some time now i have been using Freedome-VPN. Sadly my Macbook died last year and i have to continue working on my desktop-PC. But since i always have used 3 devices i now cant use freedome on my pc. Could you reset all activated devices for a given key? For further information, please send a private…
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Need An Activation Code
I need an activation code for my windows computer.
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365 day subscription (paid for) has expired after 6 months
I PAID for a 5 device licence for 1 year. And it has just expired after 6 months! This was not a trial subscription but a paid for licence. Freedome regularly asks me for 'Elevation'. When I agree to this, I have to resubmit the Code. This has happened about 8 times I think over 6 months. Now it says I have used all my…
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what happened to my 365 day subscription?
I had a 365 day subscription with several months left. Last week my account states that I only have 7 days left, and today my subscription ended. Can you please tell me what happened here?
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How to move subscription from old PC to a new laptop?
I have a valid subscription on my PC until 24.6.2017, but I'm now planning on selling this PC and buying a laptop. I'm wondering if it's possible to move my subscription to the new laptop? I'm still using the PC and I'm able to copy files etc if it is necessary.
