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iPad app stopped working after updating
I have just updated the app and it has now stopped working. Whenever it opens it says Cannot configure the app. Restart freedome and try again. Also, "Could not connect to the server. Check your internet connection and try again. Error code = -1001, domain = NSURLErrordomain, desc = the request timed out " When I try and…
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Freedome requested subscription code several times
Hi, I bought a Freedome license last week after a free trial. I entered the code and the software worked fine. After a few days the program required the code again and I re-entered it. This happened twice more with 2-3 day intervals and on the last time it didn't work anymore. Freedome said that the maximum number of…
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Freedome connects but browser can't
Everything worked fine for me with Freedome until the last update. Currently at v1.0.1565.0 on Windows 8.1. I have a good network connection; can browse the web, check email, etc. When I set Freedome protection to ON, email connections fail, web browsing and every other network operation fails. I've tried changing proxy…
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Freedom Installation error
Hi When I install F-Secure Freedom (Home) I recieve this message. What can I do?
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Subscription not working
Hi, I have a 12 month 3 device subscription. I got a new laptop, replacing my old one, but when I enter my subscription code I get an error: "Could not verify your code. Please try again later" Is this because I used 3 devices already? And if so how can I remove the old laptop from my list of devices to replace it with the…
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NEED ANSWERS QUICKLY PLEASE
Hi Can you please answer the following questions about F-Secure Freedome on Windows. 1. Why is there no Killswitch? This is a very important feature which most of your main competitors have, so can you tell me why you don't have it? And if possible, can you please create one ASAP, and let me know when will you introduce it…
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Freedome not allowing me to stream UK TV
HI, I recently subscribed to Freedome from my Samsung Note Pro 12.2 (android platform) - first week fine, now trying to view UK TV streaming channels from France doesn't allow me to view them. Message is as though i was not accessing via VPN. :)
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Share-Online.biz
Hello, why can't I use share-online.biz anymore? A few days back that was no problem but now the connection is getting blocked all the time. I am connected to the german server in Sachsen.
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Static IP Address
First off I cant believe how much run around I get trying to get this question answered, especially as it is not addressed in any FAQ or pre sales info I can find anywhere. I am less than impressed with F-Secure support so far. For the third time, is it possible to get a Static IP using Freedome? M
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Could not configure the app. Restart Freedome and try again.
I cannot use freedome ipad app. When pressing the "on" button, the following error appears: "Could not configure the app. Restart Freedome and try again." One time, a second error was displayed additionally to the usual error: "Could not connect to the server. Check your Internet connection and try again. Error code =…
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Multi-platform activation
Bought subscription from AppStore for my IoS devices for a year. I let it expire per 30.06.2015 by turning auto-renewal off. That worked, it shows EXPIRED in all IOS devices. Purchased multi-platform license from F-Secure site. Activation code works well with my MacBook, with IOS devices I don't even see option to use…
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How to update Freedome.
As an F-Secure product, I would personally trust Freedome more than other VPN providers. But it lacks the ability to update its software. It must become out of date and useless after a period of time if its not updated regularly. Please advise me shall there be a way to update it that I am not aware of. I am currently…
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reinstalling freedome f secure
hello i purchased freedome f secure on my computer i unfortunately had to reboot my pc and had to reinstall the program again .i have a code and reference number but doesnt work can you help please leo
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Network & Internet speed
What do you mean Freedom Secure may effect network? My internet speed is slow now and it's nothing to do with the provider as they said the router and on their side internet speed is fine. Please help, thank you.
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Regarding my subscription
I reset my phone and now F Secure asks me to pay for my Freedom subscription again! Please advise how I can continue existing subscription on this phone again now that I have reset my phone...thank you.
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freedome hangs after i try to connect with the dialoge box freedome, error, something went wrong
Hello, I try to get freedome running on my sony vaio with windows 8.1 but i keep getting the same error -something went wrong- with the option to run a diagnostic program i didnt find the same error in your community pages. can someone check this diag file for me and tell me what goes wrong please
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Beta ended. I have a code. BUT THERE IS NO PLACE TO ENTER IT!!!! help!
The freedome beta on my mac ended. I purchsed a code. I read in the email receipt when buying the code that I shall enter it on the subscription page of the program. THIS DOES NOT WORK or is not usabiltiy-tested. Because all there is is a large button "subscribe now" that takes me to a website. WHere can I enter the code!…
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code doesn't work after reinstallation
Every time I use your update, Freedome doesn't work anymore. So I have to re-install it, but now, I cannot use my code anymore ("Dein Code konnte nicht verifiziert werden. Bitte versuchen es später erneut."). Could you fix this, please?
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Freedome Subscription Issues on OS X
Hello I bought Freedome some days ago after testing the Android and Mac beta for a while. I uninstalled the beta and downloaded the latest available distribution from the official website. After activating the subscription with the code sent to my email, it accepted it but didn't connected to any location. Same thing…
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Find my iphone not working with freedom enabled
Hello There As Freedome is very strict, or in other words: dont allow whitelisting any sites, services or apps, it gets pretty useless very quick. Most recent learning: If freedome is enabled and you try to use "find my iphone" (or that of a family member having freedome installed and enabled) you wont get any results as…
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No Network Connection
I just purchased the 5 license Freedome for all my devices. I am connected to my WiFi at home trying to register and get all devices setup. My MacBook Pro (running the latest OS X Yosemite) is giving me "No Network Connection" when I try to add my license code. On my iPad when I go to subscriptions, it just shows "could…
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Better activation solution for F-Secure Freedome
From the forum posts, internet posts, and user reviews it seems that one thing is very apparent. There is a major need for a better activation solution for F-Secure Freedome. Currently, if your HDD crashes, or you need to re-install Windows, or you upgrade to Windows 10 (coming up in July), or even if an F-Secure Freedome…
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Unpatched vulnerability in F-Secure Freedome version 1.0.1565.0
Secunia PSI shows that a component in F-Secure Freedome has an unpatched vulnerability but patches are available from the affected vendor (it is a component of Freedome). If an admin needs more information, they can eiter reply or message me. I was told all support for Freedome is community based.
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Can i use legal BitTorrent through Freedome VPN in the EU
I've read thet in some countrys you have to block Bittorrent because of the DMCA, but what about when i choose for example the finnish Server? Are there any restrictions?
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Mac OS X 10.10.3: First connect takes almost 1 Minute
Freedome 1.0.1565.0 Freedome Server Sachsen, DE Mac OS X 10.10.3 Macbook 13" early 2011 Hi all, after rebooting or after sleep wake it takes almost 1 minute that Freedome activates a secured connection via my wifi. Any chance that you guys speed up the connecting phase? Thanks.
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The vpn worked for one day now blocks my internet signsl
I had this vpn for a day on ios 8.1.3 now it says internet signal not being received. Can any one tell me how to fix this i have uninstalled and reinstalled the app and confederation
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i am having error when i try to inter the supscrotion cod
each time i enter the supscrption cod i get this messege"could not verify your code .please try again later "
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Maximum number of activations reached! 0 devices in use.
Cannot use Freedome anymore after factory reset of my device. Freedome is bitching I have too many activations. In reality 0 devices have Freedome installed with my product code at the moment.
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Need to Reinstall my OS, How Can I Deactivate Freedome?
I purchased a 5 device licence of Freedome...and I have used 2 on 2 iPhone's, 1 on my iPad and 1 on my Mac. However I recently re-installed Freedome on my Mac and it used the 5th licence?? I'm not too fussed about that ....since I only have 4 devices. But I need to re-reinstall the OS on my Mac ...but before I do, is there…
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How to get Freedome verified???
Started a six months free subskription eight weeks ago, never got it running depending on driver issues. Today I managed to download appropriate drivers and whoops it started to wake up. I was informed that it had expired, funny I thought, but I made a new subscription an payed for one year for five units. Couldn´t get it…