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Lost my subscription
I paid for a subscription for 3 devices fot one year and used the code on my MacBook air. the other codes were used on my sister's computer and phone. freedome worked fine until I restarted my mac. When I opeNed freedome again it said that my subscription has expired. I tried to enter my code again and it says the code has…
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Too many reinstalls now my subscription code won't work
Hello, I purchased a 3 device subscription. I have had to reformat my iPhone a few times in the last month. Now when I try to install Freedome using my subscription code it tells me that "This iD is not valid for the device". based on what I read in the kb that if you uninstall and reinstall Freedome using your code it…
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Can not connect to Stockholm site
Anything wrong with the Stockholm site? Cannot connect from any platform(Windows 10, Android, IOS. Can connect to all other sites I tried. Connection worked yesterday afternoon
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Problem with Netflix & Google Play TV3PLAY
Hi, I have problems with getting access to Netflix US or for example download TV3 PLAY SVERIGE app while connected to Sweden-IP-address. Can you help me solve this problem? I have a Nexus 7 Android 5.1.1.
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Failed to connect to Freedom
the connection keep circling only.. waited half an hour..
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After upgrade to ios 9 cannot connect anymore to Freedome?
How to solve this ?
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Freedome connection issue
Salut Je viens de télécharger Fredome la version gratuite mais je n'arrive pas à le faire fonctionner quelqu'un pourrait il m'aider svp Quand je met en marche la touche "On" il y a marquer "connexion" mais rien ne se passe.... EDIT: TITLE
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Freedome error after version upgrade
Freedome requested to upgrade to an new version 20150908.. version 1.0.1842.0 After upgrade completed, get an error message saying that something went wrong. I am disconnected and I can't connect to Freedome. If I restart my PC get the same error message and problem i have uninstall and reinstall I waiting for respons or…
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New PC, Freedome doesn't work
Hi, So I bought a new PC and tried to install F-Secure Freedome in it as I had in previous computer. The only thing is that Subscription says "Not a correct code". I have a receipt from May 7th 2015 when I bough it, and it says "F-Secure Freedome - # XXXXXXXX" I guess that 8-digit number should be the correct code, or?…
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freedom does not accept the given code after upgrade it requested to be made
I use a mac (OsX 10.10.4) and freedome gave a message about needing to upgrade and prompted to give the admin code - after which it downloaded something from f-secure and I installed it. But then nothing worked anymore... my code is not accepted and I had +340 days left on the subscription. I got myself another code from…
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Registration Code and new mobile
Hi community, I'm a french professional user of F-secure antivirus and thanks to this, i had a gift vip card from my account manager. it's a 6 months/devices subscription code for Freedome I'm using it on my iPad and my iPhone (iOS user) I'm gonna to change my iOS device but my redeem code is currently available (december…
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Freedome keeps giving an error after update - Using Win10 - because of that ran out of licenses.
Having issues with Freedome, since the last update im getting errors, running on win10, freedome version 1.0.1842.0, also tried with the last beta (1.0.1897.0) and same behaviour. And now because of that i uninstalled freedome and ran out of licenses, need some assistance from any f-secure advisor to solve the situation,…
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Freedome free trial didn´t work
Hi! This happened a couple of days ago, so unfortunately can´t remember any details, but hope you could help anyway. Tried to download the 14 days free trial, but it said I have to subscibe to continue being protected..?? By then the installation wasn´t even done yet, according to my computer, as it said something like…
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Won't Connect - Freedome F-Secure VPN For Mac
Hello I use Freedome for VPN security. On my Mac, the application just had an update, and now it won't connect anymore. I tried restarting as well as changing the location. Whenever I click on, it says "connecting...connecting" but never does, then gives up. How can I fix this?
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Uninstalled Freedome, now it says my code is already used
Hi, I uninstalled Freedome (because I got problems with my internet connections and tried to fix it in all kind of ways. One fix was to uninstall Freedome, because Freedome wasn't working and I it just threw some errors. After a long fight I was able to fix internet connection (Freedome has nothing to do with the problem,…
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Freedome Install Problem Burned My Voucher Code
Hello, I just bought a 5 licence pack with SAFE and FREEDOME. I started by installing one license on my Windows 7 PC. SAFE installed fine, I then followed instructions for freedome install. I got the voucher code (inside my portal account) and clicked the install button to get the download. I clicked to install and the…
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Freedome android app
My free trial ended and I am going to sign up to pay monthly through Google Play. Does anyone know will the app and VPN work on both phone and tablet once I pay the monthly fee or does it only work on the device that was used for payment?
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any suggestion or method to avoid losing my subscription
Hey there. I am going to install fresh OS X software soon in my Mac. I am just afraid/worried of losing my F-Secure's Freedom (VPN) subscription after installing the fresh OS X even when I’m using same device. Due to many people have complained about losing they subscription after upgrading/formatting. so any suggestion or…
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I cannot use my FReedome code in all of my devices that has F-Secure SAFE installed
Hi, I have subscrition to 5 F-Secure SAFE devices, and now I have tried to install Freedome to all of them, but I only managed to activate the subscription only on 3 of my machines (1 android phone and 2 windows computers) by using the code developed at MY SAFE site. What is the problem? BTW: I suspect it might be related…
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Re-installed Windows 10 - subscription wont work
I upgraded to Windows 10 via the free update but had some issues so I decide to make a fresh install, and when I tried to add my key to F-Secure Freedome it says I already used it on all my devices. Was it something I missed to move the license from my old installation? /David
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f-secure safe and freedome for two years. freedome activation period error
I bought f-secure safe for five devices, multiplatform for two years. Freedome was included. Now, when I install freedome I notice that the activation period is only for one year in all my devices. When I install safe the period is for two years as it should be. What happen to my freedome after one year. Do I get a new…
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Freedome subscription not working
Ok, this is what happened. I used the 14 day free trial thing, and when i entered a subscripyion code, this message appeared: You cannot use this code because you have already used another one on this device. Even when I reinstalled Freedome, it showed the same message. Can anyone please help! Thanks. P.S. Using Windows 8,…
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Freedome automatic update installation fails (Windows)
Freedome notice me that there is new update available. Notice says :"Do you want to download and install now." I try to install this update four times, and my product never updated. Is there somekind of problem with that update? I don't have problem with that anymore. I download latest version here…
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Freedome error after version upgrade
Freedome requested to upgrade to an new version. After upgrade completed, get an error message saying that something went wrong. I am disconnected and I can't connect to Freedome. If I restart my PC get the same error message and problem. Using on Windows 7. (I can't find the upgrade version number.)
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Sharing a 5 device account with friends
Probably a silly question but I want to check this: If I buy a 5 device account and share it with 4 friends, can we all choose to use one account as we wish? So for example, 2 of can use it in a PC, 2 in an ipad and 1 in an Android tablet. And naturally from different locations. Or, for example, can all of use our one…
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Freedome for Mac Lion will not execute
I installed Freedome for my Mac, but when I click the icon, the software does not appear to execute. I was waiting for a screen to input my voucher.
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Site blocking by Freedome without explanation
I noticed that when you're blocking a site you offer ni database explaining why the blocking is taking place. There is a page where you can post a message regardinf false positives. I did post a website there but saw nothing changing. Requests: 1. Can you offer a database explaining WHY you block a site. 2. Can you add the…
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Hello there! How to join your Freedome affiliate program?
Hi, New here. Like the title said, I am wanting to join your F-Secure Freedome Affiliate program if you're offering such a thing. Thanks! Hammond
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Code unverifyable after reinstallning
Hi there I had to reboot my computer and a code that is valid still, but since it according to your FAQ uses it as a new device, I can't activate my Freedome. How do I do?
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new freedome update no more Vpn
after today's update, my android.smartphone is unable to connect with your VPN server. Before all went flawlessy. what appened ??
