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"No network connection", even though internet acess works
Recently I have started noticing that Freedome on Android reports that allegedly there is no network connection, while in fact im happily browsing, playing etc. Switching Freedome off and on unsually resolves this. This can go on unnoticed for quite some time, because the status bar icon shows the full protection symbol. I…
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App Protection kills bandwith
Sometimes the app-security feature in Freedome on Android gets stuck on any one of my apps. When this happens while on my local home netork via WiFi, it blocks almost all bandwith of my outbound DSL connection. As I have only a low bandwidth, this makes internet access almost impossible from any other device until I switch…
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3 devices and three macs?
Hey, this might be a silly question, but if I buy a 3 device package can I use this for 3 different Macbooks? T.
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Steam problems (logging in, updating games etc.)
Hello, first of all, tried to give feedback straight from freedome, but it complains about not having mail client properly installed. And didn't find any email adress to contact. Can't log in to the Steam, if location is anywhere except Finland BUT can't update any games, if location is set to Finland, so have to log in…
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Android App not working in United Arab Emirates
Hello, Previously Freedome app was the best app to use over here to use as a VPN and it unblocks all Whatsapp / Viber. And most of the websites as well. But since last few weeks its not connecting. It's showing connecting but not connected. What is the issue exactly? I already got for 1 year subscription with 3 license.…
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302 Moved Temporarily
Hello I was wondering why when i have freedome activated i can't enter all sites. Here is one for example www. friatider.se ? Regards havetedjupt EDIT: Remove direct link
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refund please
this product does not seem to work. i cannot watch british catch up tv or get on the national lottery website. it also slows my internet speed from 300mbs to 15mbs. i would therefor be grateful if you could let me know how to get my money back stevew
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IPV6 Problem
I have this enoying problem "Your encrypted VPN connection cannot be created because of issues with network configuration (netsh.exe fails).Please check that you have IPv6 traffic enabled." I have followed the guide "https://community.f-secure.com/t5/F-Secure/What-is-wrong-when-Freedome/ta-p/81386" but the following isnt…
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Place: Sweden
Why has Sweden been removed from the list of places (countries) that can be chosen.
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Cannot connect to internet while Freedome is OFF
Couple of days ago my Windows 10 64-bit stopped allowing internet connections when Freedome is NOT active. I can only access my local network router/NAT, but nothing in internet. Other devices work nicely through the same router. I tried also without the router, and the connection is still blocked by Freedome. So when…
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Wifi connections issue with Surface Book
Suddenly lost internet connection on my Surface Book. Only skype was able to connect but no connectivity for any of my internet browsers or outlook etc. Every other device was connected in the household so my WiFi is ok. Tried every trick in the book i.e. re-start by SBook, run the windows troubleshooter etc. Problem was…
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Freedome blocks updates for comodo firewall?
I've been using comodo for about 2 years and I've gotten quite good with it. What do other people use as a HIPS based firewall that works and isnt passive... I don't want to use a garbage firewall with a security suite... I want to use something with a descent gui. Otherwise I'd use binisoft's windows firewall gui: it's…
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Could Not Verify Code issue with Multi-device subscription to consolidate old separate subscriptions
I have just bought a 7 device subscription to replace and consolidate a bunch of separate subscriptions I held. The issue I am having is I have been able to update an Android Tablet and a Win 10 PC ok, but now I am finding the code is not accepted on my 2 iphones and 2 Macs. Admittedly the Macs still have about 40 days to…
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Cant watch Sky f1 videos with Freedome UK server
When trying to watch videos with freedome, I get error message "Cannot connect authorization server" Same error even with free content.
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Product survey questions
I installed freedom one end was asked to take a survey about the product which I agreed to do about halfway through the questions changed from obvious relevant questions to a full on psychological profile with questions that appear to be taken from something like the Myers-Briggs personality test. might have occurred to…
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IPv4 only for Freedome on Windows?
Hello, I've been looking forward to getting a Freedome subscription for my new secure setup, but it's times like these that I'm glad I did the trial first-- My computer and router has IPv6 disabled at the lowest levels for security purposes. However, it seems like IPv6 is needed for Freedome. Is it possible for a Windows…
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Purchased Freedome Subscr. Code (5 devices) and stuck forever "Could not verify code"!!! :-(
I prolonged my membership and recieved a new Freedome Subscription Code (5 devices). When I enter it in the Mac desktop app, I am stuck forever in "Could not verify code. Please try again later." F-Secure Support: What would you do if that happens to you? Thanks for advice.
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Preventing IP leaks when using Freedome
Hi, I'm considering switching to Freedome from another VPN service. I have one question: With my current VPN on a Windows 7 PC I have my firewall configured so that if the VPN disconnects, all traffic is blocked so that my real IP adress is not exposed. Is there a guide how to do this with Freedome (e.g. a list of entry…
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Freedome license periods
Hello, I know this has been asked a lot on this forum, but I still would like to have an exact answer for this. I have the following scenario: I have bought a new subscription and I have not yet activated it on any device: F-Secure Freedome 12 months for 5 devices I am going to install it on 5 different devices: Windows pc…
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Problems with Freedome
Hello I have problems with the Freedome application, it takes much to establish the connection, and when you set it I don't have access to the internet. also uses much bandwidth, reaches to the GB in minutes. My operating system is windows 10 Thank you
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Can only connect to internet throught Australia
When turning on Freedome, from all locations only Australia is giving me internet access, what's the problem?
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Freedome licensing
I have the freedome 5 license bundle, is it possible to upgrade this, or must i purchase another bundle seperately?
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Slack and Freedome not working
Slack is not connecting to channels when Freedome is turned on. Why is that?
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English tv
Hi, first time here. My question is i have a mobile 4G router at home, can i use F-Secure with this ? Or must it be a computer or Android OS system
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Application bypassing the VPN on Windows
Hi, I noticed today that on the Android version you can choose apps to bypass the VPN. Is this possible on the Windows version? I couldn't find it. I'd want to make my Teamspeak bypass the VPN, cos sometimes I use the VPN to use e.g. Katsomo in Finland (I live in Germany) and all my friends are like "oh are you in Finland…
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no connection - time out connections via PC desktop Freedom version
as of May 7th 2016 i found no connection with my PC desktop Freedom version 1.0.2352.0 via both my Verizon wifi, and AT&T wifi. my smartphone's Freedom app still working good on those very-same wifi ISPs. problem disapears after disabling my Freedome vpn protection for Windows PC desktop. so i clean installed this same…
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Android Freedome F-Secure 1 - Year Subscription without auto-renew
Could you please provide a 1-year subscription option that is not autorenew? Haloway13
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Traffic depleting too fast
Hi My mobile and Pc are using freedome in the same wifi environmental.mobile works hard but my pc cannot working properly.the freedome cannot connect to internet while connection succeed.the traffic data depleting to fast achieved 100MB/s!I consume 1GB traffic less than a minutes!None website open successfully.I have…
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Freedome code does not work on iPhone
I purchased a 1 year subscription (for 5 devices) from your website a while back. Trying to use it on iPhone didn't work the first time, even re-installed the app a couple of times but in vain. Latest error message is "could not create VPN connection". Need your help to resolve this issue asap please.
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Freedome code doesn't work
Hello! I got free voucher for Freedome from F-Secure because SENSE's shipping was delayed. I tried to put it on the Freedome app in my iPhone. Then it says "Could not verify your account. Please try again later". It says something about verifying my (Freedome) account but I don't have one. How could I get the code work? (I…
