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Freedome unable to upgrade automatically
I have Freedome Ver 1.0.2085.0 for the PC. I'm running Win 7. I get a pop up to upgrade the version of Freedome but it doesn't work automatically. Can I download the latest version and install it manually?
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error message - code invalid, try again
code is invalid, try again error message. was tring to update freedome.
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Connection Problem windows 10
Hello, I have a problem with Freedome VPN on my Windows 10 laptop. Connection work for about 10 min then I lose internet connection but not totally. For exemple, i can't open a web page with firefox or chrome but if i have launch a download(On IDM or Steam,...) before the connection stop, the download work ! The connection…
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refund
Hello, Can't get your support page to work properly. I've sent about 5 requests for a refund but no confirmation on success. What's the address where I could request my refund.
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My license is no longer valid
Under Windows 10, I reinstalled twice F Secure Freedom after a update by F secure Freedom because after update F Secure did not working. Yesterday I reinstalled Windows after a serious crash and now I cannot serve my license because I reach the maximum installations of Free Secure Freedom.My license is for 3 devices and…
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upgraded phones. need to change subscription so I can use freedome
upgraded phones. need to change subscription so I can use freedome. Please help
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Freedome cannot be installed again.
Freedome stopped working once and could not be restarted so uninstalled it so I could install it again. Now I cannot install it again. I have payed for one year. What to do?
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Goodbye F-Secure Freedome VPN
Goodbye F-Secure Freedome VPN I have to say that one of the worst decisions I have ever made regarding software for my Laptop is taking out a 12 month 5 user subscription with F-Secure Freedome Software in mid August 2015. Whilst not a PC novice nor am I an expert, but for the most part I can generally find my way around…
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Issues with Freedome subscriptions
I purchased a 5 device license from the website on Apr 27th, and using 4 licenses: 1 desktop / laptop / tablet / phone, but it seems one license is stuck in limbo and I'm unable to install the license on another phone. Could someone check if a licence is stuck in limbo from a previous OS reinstall or something? Really hope…
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Subscription information
Hi, I have some doubts about the one-year subscription with 3 devices using the code BLACKFRIDAY. It 's possible that some answers are in the community forum but I did a quick search and found nothing. 1 - The subscription begins from the moment in which it is made or can use it after a little time (days,months...)? For…
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Espoo connection is one **bleep**ing joke now
After Freedome Espoo servers were changed to Ficolo's, connection has become totally useless. Speed is restricted and because of Ficolo's staff is full of hobbiests and have nothing else than marketing background, it is 101% sure that they are also collecting user data. When will this be fixed? I paid for good quality…
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Code not working
When I tried to activate my tow smart phone I get massage you reach the maximum installation while I have subscription for 3 devices and I am using only one pc device.
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Freedome subscription code does not work
I have a Freedome subscription for 5 devices and installed to those devices. Now suddenly Freedoem does dot work in my daughter's MacBook. She just got message that "you have reaced the maximum number of installations with this code." The message is not true - I have just right amount of devices - and my subscription…
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No web access after Freedome protection is on with Mac + Netgear Aircard
Hi, I am having quite straightforward problem. I installed freedome yesterday, but as soons as I enable the protection my web access dies. I am running Mac OS X El Capitan v10.11.1. Internet connection is going through Netgear (Sierra Wireless) ac762s Aircard 4G dongle, which is connected to computer with USB. Network…
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Key not working
I had some problems with the update and had to reinstall the key a few times. I have a 1 year subscription for 3 devices but can no longer use the key on any device.
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Subscription code not accepted (multi-license iPad)
I have bought a 3 devices subscription but when I try to enter the code on my iPad I get a Oops message, that this ID isn't valid for this device. I tried reinstalling etc, but still no success. I do have an active subscription for this specific device. Any idea on how to fix it?
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Connecting...
Freedome says "connecting" and nothing more. It doesn't matter which location is set. I'm using WIN 10 X64 and Freedome 1.00.2246.0. Ip address is not hidden. Tried to update but that didn't help.
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I can't launch freedome
Hello, When I try to launch freedome, it starts and immediately stops. Here's the pvpngui.log last lines : 2015-11-23 17:42:25.639 [20a8.277c] I: *** LOGGING STARTED *** (UTC+00:00, local:+1: 00, session: 0x1) 2015-11-23 17:42:25.639 [20a8.277c] I: QtHelpers::initializeCCFLog: Version 1.0.1958.0 2015-11-23 17:42:26.805…
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can't reinstall Freedom VPN
can't reinstall Freedom VPN, have 1 year subscription.
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Unable to open site with VPN on
There are a few websites that I cannot access with Freedome VPN turned on. If I turn it off, the web pages open without any problem. This is in America and I'm guessing it is because the request is coming from outside America. Is there anything I can do?
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IP adress
The system give you an IP Adress. Is this IP for 1 user only or is it a shared IP? If it is not a shared IP, will you concider make it shared? That will increase the anonymity dramatically.
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Fatal Error Data required to run Freedome is missing or corrupted
Hello, I wonder what’s up with Freedome as it stopped working a couple of days ago. All I see now is the popup window saying “Fatal Error Data required to run Freedome is missing or corrupted. Please reinstall the software.” I have not done anything out of the ordinary with/to my system other than upgrading Freedome…
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Why Freedome is not automatically on?
I have a F-Secure Freedome (1 device/1 year license) for my tablet (Lenovo IdeaTab S6000-H, Android 4.2.2). When I switch my tablet on there is an information screen (sorry for my bad translation): “Attention - Freedome tries to create a VPN connection. If you continue, you’ll allow that the application gets all the…
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FTP Port 21 blocked?
Hello, since I am using Freedome sometimes when I connect to an FTP server via Transmit I receive the error that the port is not valid: Spoiler (Highlight to read)Server: Illegal PORT command Error -162: PORT failed Server: Illegal PORT commandError -162: PORT failed I use the normal FTP port 21 with passive mode = on. On…
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Espoo/ Oslo/ Stockholm Servers slow -- whatsapp crashes
In the evening I get only 4-8,5 MBit of my 100 MBit Connection, with the gateways mentioned above. And whatsapp still doesn't connect, threema also. So I don't use it at the moment. Will you fix this?
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I lost a lisence because I had to reinstall the windows
Hi, I had a freedome license for my computer ( 5 licencse for 1 year), which I got because I had bought f-secure SAFE for 5 devices. My freedome worked, but after reinstalling the windows, I cannot use that code which came to my e-mail on august. What should I do? -Pekka
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Freedome won't connect and then after a while it just crashes
This is using windows 10 and Freedome 1.0.2246.0.
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Freedome reveals my ip-address + mystery address in USA
From this page you can check if your vpn is leaking your ip-address. This page gives me three ip-addresses 198.18.13.142 (?????????????????????) 86.50.XXXXX (my own) 188.126.80.26 (Freedome's chosen location) What is that third ip-address?! You can (probably) fix the leaking problem by loading some app like Scriptsafe but…
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Freedome Won't Start Since Updating to Win 10 Nov Release
I updated to the Nov release of Win 10 on my tablet and now Freedome won't connect. I uninstalled and then reinstalled it twice but it still won't connect. There is no warning message just "Protection OFF" all the time. I've set Freedome to start with win 10 but no luck. I also tried pressing and clicking the protection…
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Visual Studio Android emulator causes disconnect
Hi, I'm running Freedome on Win 8.1 64 bit and Win10 64 bit systems. Running fine until I installed the Android development system under Visual Studio 2015. When the Emulator starts from Visual Studio - you are asked: "Do you want to configure the emulator to connect to the internet? Your computer may lose network…