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Multidevice subscription 15months. Will not work om New iPhone
After setting up a New iPhone i Get the message that all my 5 devices are in use. How can I reset the device count? Bought the subscription from the website directly in September.
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Can not register Freedome after hard drive crash...
Hi, on December 9. 2016 I bought F-Secure Freedome VPN with 3 licenses. I have a 12 month 3 device subscription. I have used all 3 license one on iMac, one on Windows 10 PC and one on iPad. Everything has work fine on all three devices, and I have no complaint about the product. My iMac setup is: Model Name: iMac Model…
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Freedome connection when own ISP DNS is down
I am trying to debug ISP problems, they claim it's only a DNS issue. Hence my question, does Freedome connect to the remote servers using IP or hostname ? If my ISPs DNS servers are down (which happens too often), should Freedome still work ?
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Payment method not accepted for new subscription
I have tested Freedome's free trial and would like to subscribe for a year. However, my credit card payment is not accepted. I have tried three different cards. Is there anyone who can help?
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freedome ip configuration
when my f secure freeedome i on i cannot connect to the internet. i have run a fix this problem on my laptop and it is saying freedome vpn connection doesnt have a valid ip configuration. how do i resolve this as i have to keep turning off freedome so i can use the internet explorer
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Freedome does not prevent connections while connecting to server (Win8.1)
Hello, I noticed today that Freedome does not prevent connections while it is connecting to server e.g. when starting after hibernate or restart. As my pc automatically connects to wlan I guess it is possible my IP can be leak because of this? I think it was doing it before, but not sure? So, how can I prevent my PC from…
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How can I recover a lost product subscription key?
Hi, I cant find the mail with my subscription key for Freedome (F-Secure). I bought it on f-secure.com. I have it Aktiv on my computer but i would like to install it on my phone.
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Apple FaceTime and Freedome
Hi, When I´m using Freedome on my Mac and iPhone I´m not able to make FaceTime to connect. The app starts the call but it is not able to connect to another device. FaceTime works perfectly without VPN.
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Latest upgrade (1.8.3451.0) broke Freedome again
Hey. After upgrading to the latest update on my Windows, Freedome lost all functionality again. I'm getting the 'VPN initialization error' message that says my IPv6 is disabled. I'm pretty sure this has nothing to do with IPv6 randomly disappearing from my network adapter configuration as Freedome was working fine with the…
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Download of Freedome in Qatar
I have a subscription for F-Secure and Freedome for three devices. I would like to use YLE Areena while here in Doha. Is it possible to see programs on Areena here and how do I download Freedome to be able to change the IP adress to Espoo? Note, that I belong to a generation which knows little or nothing about computers.
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[HELP] Where I can find my account ID?
I bought Freedome in Sep for my Mac. Can I use Freedome on my iphone as well? If yes, where I could find my account ID? I counldn't find my purchasing email I think
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Freedome on laptop with multiple wifi network interface cards
Hi If a laptop has multiple active wifi interfaces (i.e. it has 2 IP addresses) does freedome VPN secure both wifi connections? Thanks
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I would like to activate on a third device
I have bought F-Secure for 3 devices. I would like to activiate in my new device. Please help me. Best regards
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I upgraded my phone and my subscription didn't transfer over
Hi, I upgraded my phone from an iphone 5s to an iphone 7 plus and restored from the most recent back-up on icloud. For some reason my subscription didn't transfer with it. Could someone help me restore my subscription?
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Mac app counts multiple users as multiple devices?
Hi, I have a 5-device license, but it seems that the mac app counts multiple users as separate devices. I have used Freedome on five devices but have run out of licenses. If this is so, how can I fix this problem? -tasaista
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Site blocked, how to find out why?
This site is currently being blocked for me, but not for others using F-Secure: https: //t.co /PuW38zE9iL it's supposed to give you statistics on your twitter followers. Is there a way to find out the reason for the blocking? EDIT:Removed potentially dangerous hyperlink
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VPN , how to ?
Where i can find info about vpn ? My router has a vpn server. Should i use it to create vpn connection from internet to home server or should i use something in Frredome ? How should i start ? Do i need some external vpn service provider to do this ??
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Unable to login to FreedomE VPN?
I'm sorry to be creating a thread, but I was worried that I'd make my problem worse if I didn't ask for help. I just re-installed FreedomE VPN and I'm not sure how to login. When I open the FreedomE VPN app and I click on "Subscription" I'm unsure what to do. I only created my FreedomE account in August 2016 so I still…
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The internet access is intermittent short-term but often
I have a 100 MB internet access, a modem Smart Modem Technicolor, the operation system Windows 7. When using Freedome the internet connection is intermittent from 10 seconds to a couple of minutes every now and then but often. Especially in streaming videos (i.e. the broadcasting of the Finnish television stations) this is…
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Subscription not working - anyone can help?
Hi. I just paid £22.99 for the annual android subscription. But the app keeps saying Could not restore existing subscription, the app automatically tries to complete this later. The app is not working or activating. I paid via Google Play and have reinstalled app but still not working. I wanted to use this app tonight so…
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freedom sur android
bonjour, sur mon galaxy s7 ,lorsque j'active sur on freedom celui ci fonctione normalement sauf que je ne peux plus surfer ni en wifi ,ni en 3g ,code valide qui fonctionne sur mon pc. merci de vos avis.
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FreeDome not connecting to any servers using PC
Hello, For the past 2 or 3 days, I haven't been able to connect to any FreeDome servers on my PC. It just keeps "connecting..." but never moves past that. On mobile (Android) it works just fine using the same WiFi connection, but no chance on PC. Otherwise my WiFi connection is strong and there have never been any problems…
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iOS 10.1.1 and on-demand VPN
Hi, I used the always-on-feature of freedome because of the issue it had with whatsapp/threema and other apps that use notifications. Can I now switch back to the on-demand connection in iOS10? So that I don't need the always connected feature?
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iOS iPhone Freedome, WiFi no longer working, repetitive dropouts
Hi, I paid for a multi-device subscription a couple of weeks ago and have installed Freedome on my Mac and my iPhone 4s (9.3.5). All was working nicely until a few days ago where I noticed that Facetime calls on my iPhone starting dropping intermittently. By yesterday, I wasn't able to keep a Facetime call connected for…
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Freedome stops working if not in the foreground
Hi, I have a Niubier V88 Android box running 5.1.1 with Freedome installed. The problem is that as soon as Freedome is not in the foreground the VPN dies. This is evident from Freedome's own internal test from the Harmful sites blocks section. Hitting 'See it in action' and then 'Test' switches to the browser and I see the…
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Why does Freedome break my WordPress Admin icons and images?
I help to maintain a WordPress site running on wpengine.com. Yesterday I noticed when I went into my WordPress Admin panel to do some maintenance that some icons and/or images within the Admin panel were displaying as broken... I verified the icons are being affected by Freedome by turning off the VPN tool and reloading…
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I cant conect to Netflix it says I am using unblocker or proxy.
Can anobody help me ?
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Freedom VPN not working on ANY devices
Freedom says it connects to a certain place but then I am blocked from content due to Geo codes for that area. This is happening on both my computers and all of my tablets.
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Subscriptions
Hello, I purchased a subscription/license that allows me to have several devices on Freedome. Yet when I tried to install it on a tablet I purchased, I keep getting a "No licenses available" message! Why is this? I feel taken advantage of, since I paid for multiple licenses and have Freedome installed on ONE device! EDIT:…
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IPv6 leak?
Hi All, I've been testing Freedome's security using tools found in the following articles... VNP Leaks, Is your VPN Secure. (I know a little knowledge is a dangerous thing but...) Freedome passed all the tests I used (DNS Leak, Tor, Email, WebRTC, IP etc...) apart from 1. The IPv6 leak test from…
